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FAQ

  1. In the game of rewards, everyone shall know their fate by the roll of the dice, the flip of the cards, or the tumbling sevens on indomitable reels. Jackpot Jill prides herself on salacious, superior entertainment and thrills for all.


    • Type the name in the search box on the home page if you know the game’s name.
    • Select and filter specific categories like Popular, New, Live Casino, Blackjack, Jackpots etc.
    • Explore games by your favourite game provider by selecting their logo on the games page
    • If you still can’t locate the game, contact support.

  2. With might and will! Also, simply log in and click on the free spins’ icon on the right of the screen. Any available free spins will appear.
  3. Fortunes move swiftly through the worlds of Jackpot Jill. If it is not instantly in your account, make haste and put thoughts to word with our contact companions here.
  4. There is so much to explore and discover at Jackpot Jill. And that’s why access to the fantasy worlds should never be compromised. Roll the dice of fate and escape to magical worlds where fortunes await:


    • Simply click on the ‘Forgot your password?’ link that appears when you click on the ‘Login’ button.
    • OR contact a support agent via email or live chat

  5. These realms of magical reels beckon wildly, urging you to roll the dice of fate and explore new frontiers. Welcome to every player’s paradise.


    • Click SIGN-UP on the top left-hand corner of the screen and enter the requested details.
    • Once you’ve completed Sign Up, you are officially a member of the greatest reeled realm that ever was.

  1. These realms of magical reels beckon wildly, urging you to roll the dice of fate and explore new frontiers. Welcome to every player’s paradise.


    • Click SIGN-UP on the top left-hand corner of the screen, and enter the requested details.
    • Once you’ve completed Sign Up, you are officially a member of the greatest reeled realm that ever was.

  2. Jackpot Jill values travellers and players’ coin from across the kingdoms and lands. The majesty and mysteries of the games of chance are open to all. Players are welcome to rule the reels with the following currencies: EUR, CAD, AUD, and NZD.

  3. There is so much to explore and discover at Jackpot Jill. And that’s why access to the fantasy worlds should never be compromised. Roll the dice of fate, and escape to magical worlds where fortunes await:

     

    • Simply click on the ‘Forgot your password?’ link that appears when you click on the ‘Login’ button.
    • OR contact a support agent via email, or live chat

  4. The scrolls holding the magical key that grants you access to the lands of fantasy and adventure can be renewed at any time. Contact support and you will be sailing off to whimsy and enchantment again in no time.
  5. If you might already have prime access to Jackpot Jill’s pristine kingdoms of fortunes and magic, our contact companions are available 24/7 via email and live chat. Please do confirm if you have an account as a duplicate account will result in both accounts being closed.

  6. Jackpot Jill doesn’t allow multiple accounts.

  7. Too many scrolls, tomes, and parchments can be overwhelming, even for a seasoned, battle-hardened player like you. If you feel that you are receiving too many notifications about new games, new promotions, and bonuses, simply do the following:

    1. Log in and go to MY ACCOUNT
    2. Under PROFILE, set marketing by email and/or SMS to suit your notification needs.

  1. With might and will! Also, simply log in and click on the free spins’ icon on the right of the screen. Any available free spins will appear.
  2. Welcome Spins will be converted to cash, and winnings from regular free spins are credited to your account as bonus money.
  3. You have valiantly and with great vivacity explored the greatest entertainment ever seen, and been enchanted with all the mystical dealings of cards, chips, and those immortal triple sevens… But now you want to tally the total of your terrific treasures. Here’s how:

    • Click on ‘My Account’ at the top left of the screen.
    • Select the ‘Balance’ tab. This is where you can check out your wagering details.
  4. Exceptional, and superior games are what you can expect to chance upon at Jackpot Jill. Thus, each game will contribute differently towards wagering requirements as per Jackpot Jill’s terms and conditions. Each promotion may also have specific terms. Have a look at the bottom of each promo page to familiarize yourself with the terms of that promotion.

    Take a look; here’s how games contribute towards wagering requirements:

    • Video Slot games count 100% towards wagering requirements.
    • Classic Slots games count 75% towards wagering requirements.
    • Table Poker, all Roulettes, and Baccarat count 8% towards wagering requirements.
    • Video Poker and all Blackjacks count 2% towards wagering requirements.

    Visit the promo terms page for more info.

  1. Jackpot Jill, our valiant vixen of vivacious gaming action, wants to ensure her loyal spinners have freedom at the bank. There is a salacious selection of providers which will be visible when clicking ‘deposit’ after logging in, but also feel free to suggest a provider if you feel that it would make a useful addition to her selection.

  2. Fortunes move swiftly through the worlds of Jackpot Jill. If it is not instantly in your account, make haste and put thoughts to word with our contact companions here.
  3. Heads will roll! In the spectacular kingdoms of Jackpot Jill, only the best service is expected. If a deposit does not reflect instantly, please send through a screenshot and our contact companions will handle the query from there.
  4. The royal guards are trained to protect the safety and security of all who call Jackpot Jill’s immense kingdoms home. And thus, as per royal decree, you can only deposit to your account and no one else’s.
  5. There are no fees charged for making deposits from Jackpot Jill’s gilded territories
  6. There are no fees charged for making deposits from Jackpot Jill’s gilded territories
  7. Players come to Jackpot Jill to win, and everyone should have a chance to enjoy the enchanted entertainment.

    Deposit: $10
    Withdrawal: $20 (Bank Transfers $50)

  1. Your coins are valuable to you of course, and thus you are welcomed to savour the sweet delights at Jackpot Jill without a real money deposit and funds until such time when your purpose is proven, and your mettle takes you to the realms where you could win real cash jackpots from real money deposits.
  2. Every turn of the reels, and every motion in all games are instantly captured and stored through Jackpot Jill’s sophisticated software. Any and all gaming activities are securely logged, and game play will continue from your last round if you get disconnected. If you are disconnected at the beginning of a new round, that round will be completed automatically.
  3. Jackpot Jill’s casino software is strong, sure, and secure, like the warrior herself. Contact her loyal, contact companions if you feel that a technical error occurred as you weave your way through her incredible gaming territories along with screenshots of your screen.
  4. Jackpot Jill will be best experienced with Chrome.
  5. Jackpot Jill is an intricate world where magic reigns supreme, and anything is possible. First try closing, then reopening the game. If that doesn’t help please clear your cache. Still no luck? Get in touch with support.
  6. In the game of rewards, everyone shall know their fate by the roll of the dice, the flip of the cards, or the tumbling sevens on indomitable reels. Jackpot Jill prides herself on salacious, superior entertainment and thrills for all.

    • Type the name in the search box on the home page if you know the game’s name.
    • Select and filter specific categories like Popular, New, Live Casino, Blackjack, Jackpots etc.
    • Explore games by your favourite game provider by selecting their logo on the games page
    • If you still can’t locate the game, contact support.
  1. Your experience at Jackpot Jill will be much smoother and better if we have all your contact details. Contact us via email, live chat, or toll-free calls tell the contact companions what needs to be updated.
  2. The following documents are required to verify your account and keep it safe and secure:

    1. A government-issued identification document (passport, identity card, driver’s license).
    2. Proof of address (a recent utility bill not older than three months).
    3. Copies of your registered credit cards if applicable. (Ensure that the CVV/CVC numbers on the back of your card(s) as well as the middle eight digits on the front of the card are blocked out)
  3. • Log in >>> My Account >>> Documents >>> Upload a file for each of the documents required.
    • OR scan and email your documents to the loyal contact companions and they shall get them verified – [email protected]

    Your personal and financial documentation and information are guarded by a league of extraordinary warriors at Jackpot Jill. Staunch and stringent security protocols are implemented to ensure your safety at all times, and only employees with the highest security clearance have access to this information. Contact us if you have any questions – [email protected]
  4. Our swift team works tirelessly to ensure trusty service, who will get your account verified as fast as a dazzling steed of supernatural speed. If you do want to track the progress, get in touch with your faithful contact companions here.
  5. Jackpot Jill has built her successful kingdom upon hard work, highly trained guards and agents, and an unequalled air of efficiency. Verification usually takes between one [1] and 48 hours but, during times of high volumes, it might take a little longer.
  6. Jackpot Jill is fortified and protected by a myriad of skilled horsemen, swordsmen, and other valiant fighters who will move mountains to defend your integrity. All information submitted to Jackpot Jill is only accessed by employees with top security clearance and no one else. Confidentiality and security are everything to them.
  7. Personal and financial information are handled with complete confidentiality, and industry-standard encryption technology is employed to securely handle all communication between your device/browser and Jackpot Jill.
  8. All funds are handled with the most stringent care and sense of security. Funds and deposits are held in an isolated bank account, completely separate from any other funds or accounts used at Jackpot Jill.
  1. Decide on your preferences, decide how you want to play and roam through the wild lands of the indomitable Jackpot Jill. Get in touch with our contact companions and specify how you want to play, and they will implement your choices.
  2. Jackpot Jill allows her players the privilege to control their own playtime. If you choose to deactivate your account, you are free to do so, for a specified length of time, simply contact us and dictate your terms.
  3. Jackpot Jill is heartbroken that you would want to leave from the emerald hills and mysterious, magical wonders of this enchanted land. Action-packed entertainment, and flawless gaming come standard, but your choices are always in your control. If possible, please let us know why you would like to leave the enchanted lands of mystical fortunes and profound passion. This will enable us to give you the best possible service.

    Get in touch with Jackpot Jill’s contact companions who will assist you in closing your account. Your account can also be permanently be closed, but there is no return to the lands of paradise and, if you choose to do so, you cannot open a new account.